Entering the age of experience

Customer experience drives performance

Customer experience is increasingly the critical business differentiator. Research has found that leaders in customer experience are seeing outperformance, while laggards are facing flat or even negative top-line growth.

mobile

Leaders are creating new business models

In response, the best-performing enterprises are reimagining their businesses. Distributing products and content through a series of disconnected channels is no longer enough: the modern brand is a rich ecosystem with the customer at the center.
 

people

Modern companies must evolve

To reach this state, enterprises must become human-centric. To do so, they need to create new products and services under conditions of extreme uncertainty by combining a long-term philosophy with extremely rapid experimentation.
 

analytics

Building the platforms that power standout experiences

Expert consultation, breadth of vision, and strength of execution define the Pactera EDGE. 

Digital Consulting Services

Digital Consulting Services

Executing on customer-centric experiences at scale requires the right processes, skills, and culture. Pactera EDGE identifies, defines, and most importantly, prioritizes digital transformation opportunities in collaboration with company leadership and subject-matter experts.
Data Strategy

Data Strategy

Data is the fuel of digital transformation, and siloed or underused data is an implementation challenge. A comprehensive data strategy encompasses technology, data warehousing, security and governance, as well as opportunities to implement data science and machine learning.
 DevOps Readiness + Enablement

DevOps Readiness + Enablement

Increasingly, every company is a software company, making development a core skill and iteration and change the new normal. Pactera EDGE can enable help your teams envision a new process, roadmap, and quick start plan, or augment your core team with DevOps as-a-service.
Digital Engagement

Digital Engagement

Best-in-class customer experience demands best-in-class user experience. Our digital agency services help build and promote these experiences through design and development, omnichannel marketing, and AI-infused globalization.
Technology Services

Technology Services

An execution powerhouse with the capabilities to support everything your digital transformation requires, Pactera EDGE delivers in application development and digital software engineering, to cloud strategy and migration, to big data platforms, IoT and embedded tech, to digital QA and testing.
 Business Operations Services

Business Operations Services

Your partner for ongoing operational support, whether on infrastructure, data analytics, infrastructure and app maintenance, IT, content, marketing, or staffing.