OMM is the knowledge essence accumulated from Pactera over 22’s best practices in IT services area, combining with international advanced knowledge. Pactera owns independent intellectual property right.
In 2010，adopted by CSIP (China National Software and Integrated Circuit Promotion Center) as core algorithm, combining with information industry realities, formed up “ITSOMM” (Information Technology Services Outsourcing Maturity Model), abbreviated as “TOMM”.
OMM Management System
OMM thoroughly utilize the methods of Quality Management and Process Improvement method, help enterprises to manage the people, process, technology, resources within the outsourcing ecosystem for the full lifecycle management. Mainly includes: OMM full lifecycle management, OMM Maturity level, OMM Management Domain. OMM schematic diagram:
OMM full lifecycle management includes 5 phases: Strategic Analysis, Outsourcing planning &supplier Selection, Transfer of the service, Service Delivery, Continual Improvement& Ecological Construction
OMM Maturity level: 6, Initial Level, Base Level, Organization level, Standard Level, Optimizing Level, Global strategic level
OMM management domain: 19