OMM is the knowledge essence accumulated from Pactera over 22’s best practices in IT services area, combining with international advanced knowledge. Pactera owns independent intellectual property right.

In 2010adopted by CSIP (China National Software and Integrated Circuit Promotion Center) as core algorithm, combining with information industry realities, formed up “ITSOMM” (Information Technology Services Outsourcing Maturity Model), abbreviated as “TOMM”.  

OMM Management System

OMM thoroughly utilize the methods of Quality Management and Process Improvement method, help enterprises to manage the people, process, technology, resources within the outsourcing ecosystem for the full lifecycle management. Mainly includes: OMM full lifecycle management, OMM Maturity level, OMM Management Domain. OMM schematic diagram:   

OMM (Outsourcing Maturity Management Model) based Outsourcing Management Ecosystem Construction

OMM full lifecycle management includes 5 phases:  Strategic Analysis, Outsourcing planning &supplier Selection, Transfer of the service, Service Delivery, Continual Improvement& Ecological Construction

OMM Maturity level: 6,  Initial Level, Base Level, Organization level, Standard Level, Optimizing Level, Global strategic level 

OMM (Outsourcing Maturity Management Model) based Outsourcing Management Ecosystem Construction

OMM management domain: 19

OMM (Outsourcing Maturity Management Model) based Outsourcing Management Ecosystem Construction