Our Story

Much has changed since we began delivering world-class IT services to customers in 1995. We’ve grown to become the world's leading digital consulting and technology services firm—and more importantly, we’ve shared in many customer successes.

1995
1996
2001
2002
2003
2007
2010
2011
2012
2013
2014
2015
2016
2017

1995

VanceInfo Technologies, Inc., one of Pactera’s precursor companies, is established in Beijing, China.

1996

hiSoft Technology International Limited, one of Pactera’s precursor companies, is established in Dalian, China as Dalian Haihui Sci-Tech Co., Ltd.

2001

Success leads to international expansion, with the technology companies opening offices in Tokyo, Japan and Silicon Valley, California.

2002

VanceInfo becomes the first Chinese technology services firm to receive ISO 9001 certification.

2003

hiSoft breaks new ground by gaining company-wide CMM Level 5 certification, becoming the first Chinese IT outsourcing company to do so. hiSoft also sets up a subsidiary in Atlanta, Georgia.

2007

VanceInfo lists on New York Stock Exchange. IDC ranks the company as the top China-based software outsourcing services provider for North American and European markets– a position we’ve maintained ever since.

2010

A significant year for hiSoft, which lists on the NASDAQ stock exchange and launches its groundbreaking cloud computing services practice. Meanwhile, VanceInfo expands into Australia, opening an office in Melbourne.

2011

The launch of a US onshore business and technology consulting services opens a significant new area of business.

2012

VanceInfo and hiSoft join together in a merger of equals to create Pactera Technology International Ltd. The new company hits the ground running, with an Australian on-shore consulting practice and a Hong Kong IT consulting business unit established in the same year.

2013

A year of growth and recognition: Pactera is ranked as the #1 China-based Offshore IT Services firm by IDC, becomes a Top 5 IT Solutions Provider for the China banking market, and the largest China-based IT service provider to compete in global markets.

2014

Pactera finalizes privatization by the Blackstone Group, and breaks into the top ten of IAOP’s 2014 Global Outsourcing Top 100 – the first Chinese company to do so.

Pactera also receives significant recognition in IDC rankings: first in Chinese offshore software development, top-three in banking industry solutions, first in market share in CRM, call center, and payment and settlement, and second in Business Intelligence.

2015

Pactera launches its Digital Services practice, and establishes its worldwide headquarters in Dalian, China. Pactera becomes a top-two IT Solutions Provider for the China banking market, and is listed as a FinTech 100 vendor by IDC.

2016

“Excellence in Transformation” Gold Award winner, Shared Services & Outsourcing Network (SSON)

Acquired Blue Fountain Media, a leading digital brand agency based in New York

Launched Moonshot Innovation Outpost focused on digital innovation

Positioned in “Execution Zone” in Digital Technology Services ranking by Zinnov

Listed on FinTech 100, a ranking by IDC of the top 100 financial industry technology services providers

Pactera ranks #1 in IDC ranking for China-based offshore software development services

2017

Pactera becomes part of HNA Group, a Fortune Global 500 firm

Moonshot by Pactera Digital formed alliance with conversation intelligence platform Conversable

Our Leadership

Pactera’s leadership team brings a wealth of experience from top global enterprises.

22 years of experience
# 1 ranked interactive agency by TIA Interactive Agencies
5k + satisfied clients
100 + top-tier industry awards

Recognition & Awards

Pactera is relentless in its pursuit of exceptional results for its clients.

social responsibility

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