• Enterprise Solution for Brokerage Contact Center

    Client Background Following an acquisition of a competitor, a leading national financial institution, subsidiary reorganizations created the Direct Financial Solutions (DFS) group. For the financial advisors who provide phone and internet services to affluent and mass market...

    Enterprise Solution for Brokerage Contact Center
  • Pactera implements Business Process Ownership at a major US Retailer

    Client Background Pactera worked with a Fortune 500 US Retailer to implement Business Process ownership(BPO) and successfully transformed their processes into strategic assets. Pactera’s BPO solution enabled our client to understand their end---to---end processes and...

    Pactera implements Business Process Ownership at a major US Retailer
  • Pactera builds a Center of Excellence (CoE) Strategy for a major US Retailer

    Client Background Pactera worked with a Fortune 500 US Retailer, to set up an Enterprise Center of Excellence focused on Business Process Management. The client is currently going through a significant transformation to streamline the customer experience. The CoE enabled...

    Pactera builds a Center of Excellence (CoE) Strategy for a major US Retailer
  • Enterprise Mobile Application for Major Financial Institution

    Client Background Client is a multinational banking and financial services company with operations around the world.Client has more than 9,000 retail branches in 39 states, over 70 million customers and 270,000 employees. The diversified financial services company...

    Enterprise Mobile Application for Major Financial Institution
  • Service Source-Renew OnDemand

    Client Background Service Source was looking to support the launch of Renew OnDemand platform, a cloud-based applications suite aimed at companies with prolific recurring revenue streams, such as subscriptions, warranties, contracts, and maintenance. The initiative was...

    Service Source-Renew OnDemand

Recognition & Awards

Pactera is relentless in its pursuit of exceptional results for its clients.